Privacy Policy
Last updated: October 3, 2026
1. Introduction
At MarkedUp, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Profile information and preferences
- Resume documents, extracted text, portfolio URLs, crawled page content, screenshots, and analysis reports
- Communication and support requests
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Generate resume and portfolio feedback using AI and document-processing services
- Monitor and analyze trends and usage
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. Account authentication and access controls protect stored reports. No method of transmission over the Internet is 100% secure.
5. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- With providers for authentication, storage, billing, email delivery, analytics, document extraction, and AI analysis. PDF contents are sent to Mistral OCR; extracted resume text and crawled portfolio content are sent to AI providers to generate feedback.
- To comply with legal obligations
- To protect our rights and prevent fraud
6. Your Rights
You can:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Delete saved reports from your dashboard
7. Cookies
We use browser storage for authentication, preferences, and cached plan data, and Google Analytics for page usage. Browser settings can restrict storage and tracking, though account features may depend on browser storage.
8. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
For privacy questions or requests to access, correct, or delete account data, contact us at hello@markedup.cv